Dir Quality & Pat Sfty-Correctional Health
At Harris Health System, we champion better health for our patients, their families and our community, by connecting them to an integrated healthcare system that provides high-quality healthcare. Harris Health focuses on the delivery of primary care, wellness and prevention services to the residents of Harris County, Texas, through its extensive network of inpatient and outpatient facilities. Harris Health is a proud recipient of the prestigious National Committee for Quality Assurance designation for its patient-centered medical homes. Harris Health's medical faculty and residents are provided by its nationally recognized medical school partners: Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.
Skills / Requirements
Job Summary - CORRECTIONAL HEALTH
The Director of Quality and Patient Safety provides administrative, strategic, operational oversight and direction of quality management in keeping with the overall mission of Harris Health System with a focus on providing services which promote quality of care, quality of service and patient satisfaction by all levels of correctional staff. Primary responsibilities include regulatory and accreditation preparation/support, data management, and performance improvement activities that support consistent service, customer needs and continual improvement. The DQPS oversees implementation, monitoring and evaluation of the quality improvement activities throughout the Harris County Sheriff Office.
Reports to the Chief Medical Officer and work collaboratively with the Harris Health System Quality Management Department, to align quality goals and strategies for performance improvement. The DQPS works closely with the system quality director, quality directors assigned to other pavilions as well as members of his/her pavilion leadership team to ensure clarity and conformity regarding expectations, responsibility, accountability, professional practice standards and differentiation of practice.
Requires ability to work independently using sound judgment, clinical skill and to handle sensitive medical matters in an appropriate and professional manner, counseling skills; must be able to work with all levels of personnel within the hospital.
This position is responsible for leading and mentoring departments in all performance improvement activities for the hospital. Included are hospital level reporting/monitoring, department specific quality monitoring, benchmarking studies, and publicly reported data (i.e. core measures). Serves as a change agent in fostering performance improvement initiatives.
In collaboration with clinical and administrative leadership, the DQPS assumes pavilion-wide responsibility for coordinating all aspects of patient safety and quality care development including oversight for required applications, documentation, policies and other programmatic activities that enhance the culture, relationships and the work environment.
Degrees: Master's Degree in Business, Healthcare Administration or clinically related discipline
Licenses & Certifications:
Professional certification in administration or health care quality (preferred) is to be completed within two (2) years, if not held at the time of appointment.
Basic Life Support Basic Life Support from a hospital-based American Heart Association (AHA) approved program.
CCHP; Certified Correctional Healthcare Professional is to be completed within two (2) years, if not held at the time of appointment.
Work Experience: Ten (10) Years Work Experience
-including at least five (5) years progressive management/leadership experience;
-Experience congruent with DQPS role responsibilities; Excellent interpersonal and communication skills, to include verbal, written, and computer skills (MS Office Suite);
Communication Skills: Above Average Verbal Communication (Heavy Public Contact), Exceptional Verbal (Public Speaking), Writing/Correspondence, Writing/Reports
Proficiencies: MS Word, Personal Computer
Knowledge/Skills/Abilities: Analytical, Design, Medical Terms, Mathematics, Research, Statistical
Work Schedule: Flexible, Holidays, On-Call, Travel, Weekends