Job Description

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966.  Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities.  Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Skills / Requirements

JOB SUMMARY: Demonstrate the ability to communicate effectively both written and verbally with homeless clients and system staff and supervisors. To provide eligibility and enrollment assistance for the Medicaid, Medicare, CHIP, and Federal Marketplace health insurance programs to uninsured patients of the health center and homeless community residents. Conduct in-reach, outreach and education activities to existing health center patients and non-health center patients about affordable insurance options and help them enroll, and perform data collection.


Education: High School Diploma or GED

Licenses & Certifications: Basic Life Support from a hospital- based American Heart Association (AHA) approved program, CDL Certificate;Other certificates as required by unit/service preferred.

Work Experience: Two (2) yrs. experience in Public Health, Outreach, Social Work or related field.

Language Skills: Bilingual - Spanish preferred but not required

Communication Skills:
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Writing /Correspondence
Writing /Reports

Proficiencies: MS Word, Personal Computer


Knowledge/Skills/Abilities: Analytical, Mathematics, Medical Terms, Research

Work Schedule: Weekends, Flexible, Overtime, Travel

Other Requirements: Must be available by phone or pager after hours. Travel to outreach and worksites in the community. Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully in a culturally diverse environment. Working knowledge of the Texas Medicaid Program, CHIP, and the public assistance benefit application preferred.

Equipment Operated: Copier, Fax, Motor Vehicle, PC/Laptop, Printer, Telephone

Application Instructions

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