Director, Contract Performance and Utilization
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Job Summary
The Director, Contract Performance and Utilization will lead enterprise-wide oversight of group purchasing and system contract utilization to ensure compliance, tier attainment, and full realization of contractual value. This role partners closely with clinical, operational, and financial leaders to resolve adoption barriers, align clinical practice with contracted products, and address utilization leakage through data-driven insights. The Director develops advanced analytics and dashboards to translate utilization performance into actionable strategies, drives corrective action plans, and quantifies financial impact related to savings, rebates, and incentives. Through strong governance and executive reporting, the role ensures transparency, accountability, and continuous improvement in contract performance across all facilities.
Minimum Qualifications
Degrees:
Bachelor's Degree Business Administration, Supply Chain Management, Healthcare Administration, or related field
Master's Degree Preferred
Licenses & Certifications:
Certificate GPO or supply chain certification (e.g., CMRP)
Lean Six Sigma or Value Analysis certification Preferred
Work Experience:
Seven (7) Years Work Experience years of experience in contract administration, strategic sourcing, value analysis, or supply chain performance management within a healthcare system.
Management Experience:
Five (5) Years of Management Experience Contract Utilization and Performance Management Preferred
Communication Skills:
Verbal/Written Additional details
Exceptional Verbal (Public Speaking)
Writing/Correspondence
Knowledge/Skills/Abilities:
Analytical Abilities
Statistical Knowledge and Abilities
Work Schedule:
Eligible for Telecommute
Hybrid
telecommute 2 days
Other Requirements
Demonstrated experience managing GPO contracts, utilization targets, and tier compliance.
Proven ability to partner with clinical leaders to drive standardization and adoption
Proficiency with analytics and reporting tools (Tableau, Power BI, Excel)
Excellent facilitation, communication, and stakeholder management skills
Ability to lead without direct authority across complex, matrixed environments:
MS Word, MS Excel