Eligibility Clerk - MLK Health Center
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Job Summary
Responsible for: Sorting, reviewing and scanning all incoming mail in the Harris Health Eligibility System in a timely manner per the Eligibility Department Policy and Procedures, contact patients as needed to clarify missing information on documents provided, maintain document files in date proper order to facilitate finding of documents if needed to re-scan, process all Eligibility Service request in a timely manner, run TWC inquiries as assigned and comply with all State regulations.
Minimum Qualifications
School Education: High school diploma, or GED
Work Experience: 2 years of general customer service experience
Communication Skills: Above Average Verbal (Heavy Public Contract), Writing /Composing Correspondence, Writing /Composing Reports
Proficiencies: MS Word, P.C., Typing
Job Attributes
Knowledge/ Skills/ Abilities: Analytical
Work Schedule: Flexible
Other Requirements: Must be able to interact successfully in a culturally diverse environment.