Security Dispatcher Sr
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Job Summary
The Senior Security Dispatcher must have three years of experience within the Harris Health System Dept of Public Safety Security Communications and must meet the competency requirements for this role. Responsible for monitoring security, CCTV, and emergency systems and dispatching appropriate resources to emergency and non-emergency situation based on customer/staff needs. Communicates information as needed and required. Mentors and assists with the development of dispatch team members.
Minimum Qualifications
Degrees: Associates preferred
Education: High School Diploma/GED
Licensure & Certification
NCSO Security Officer - Must be registered by the Texas Department of Public Safety Private Security within 90 days of employment.
AHSS Advance training certificate within 90 days of employment
Other Requirements: ICS IS-144 TERT certification should be obtained within 90 days of employment
Work Experience: Three (3) Years of Experience In Harris Health System Dept of Public Safety Security Communications
Communication Skills: Above average Verbal Communication (Heavy Public Contact), Writing/Reports
Proficiencies:
- MS Outlook, PC - Familiarity with electronic access control, CCTV systems, and computer aided dispatch systems.
- Multiple client software systems to be operated.
- Typing - 20wpm
Job Attributes
Knowledge/Skills/Abilities: Analytical
Work Schedule: Weekends, Holidays, Flexible
Employee Operated:
- PC based electronic access control, CCTV, infant security, fire, environmental, dispatch, reporting, paging, and parking systems.
- Telephone and radio systems.
- Employee ID systems