Sr. Administrative Assistant
Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:
' Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women
' Children's Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR
' Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.
' Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.
Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.
Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.
Job Summary
The Sr. Administrative Assistant is responsible for providing support to a Community Health Choice Chief-level role. Responsibilities include performing highly diverse and complex administrative functions, which include, but are not limited to handling highly confidential and sensitive material, managing day-to-day workflow, special projects, performing research, completing documentation, writing letters, maintaining data, analyzing information, scheduling appointments and working with other departments to help execute tasks. This position serves as custodian for files, records, and correspondence and ensures files are maintained neatly with appropriate security
JOB SPECIFICATIONS AND CORE COMPETENCIES
Calendar Maintenance: Schedule meetings, cure scheduling conflicts, understand meeting prioritization, ensure executive has needed materials and preparations for key meetings, account for appropriate travel time, anticipate needs to reschedule,
substitute attendees and other calendar related activities.
Administrative Support: Answer phone, welcome guests, re-direct requests appropriately, and prioritize mail for executives. Manage forms and documents that must be signed. Prepare Power Point presentations, copies, reports, and memos.
Handle travel arrangements for executives when needed. Research materials and prepare reports on various subjects based on specific requests.
Project/Event Management: Coordinate all aspects of planning for key division events (i.e., leadership meetings, Departmental Town Halls, Departmental QBRs, holiday events). Lead departmental projects, as assigned. Prepare presentations, agendas and minutes for various management and committee meetings involving executives including Board meeting materials. Attend meetings to learn business
needs as well as recording minutes, if requested.
Budget & Expense Administration: Monitoring budgets for cost centers in their executive's division and administering payment for invoices.
Organizational Chart Maintenance: Maintain current organizational charts for all
areas under their executive's responsibility. Serve as point of contact for requests for updated organizational charts.
Timekeeping: Serve as primary timekeeper for all areas under their executive's responsibility. Remain up to date on changes to timekeeping expectations and Community's timekeeping system. Communicate updates to people leaders as needed.
Actively contribute to the achievement of departmental goals, as identified in the Department's annual business plan, including specific departmental process
improvement plans.
Other duties as assigned
Reports to: Chief positions within organization.
QUALIFICATIONS:
Education/Specialized Training/Licensure: High School diploma or GED required.
Some college or formal business school preferred.
Work Experience (Years and Area):
Five (5) years administrative support experience supporting a senior level manager
Management Experience (Years and Area): N/A
Software Proficiencies: Microsoft Office (MSWord, PowerPoint, MS Excel, Outlook)
Visio preferred.
Other: Exceptional Writing / Composing / Correspondence / Reports