Admin Director Virtual Care
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
Directs, develops, coordinates and evaluates Virtual Care initiatives across Harris Health. Ensures coordination of efforts and assists with aligning strategic priorities in order to support patient-centered initiatives that promote quality of virtual care across healthcare setting and to avoid duplication of programs, staff and services. The administrative director will oversee the day-to-day operations of the Virtual Care platform and identifies, evaluates, implements, and maintains virtual care services that transform and/or enhance the way providers deliver care to Harris Health patients and/or communicate with other providers. This includes assessing feasibility and potential ROI for proposed virtual care solutions, developing and implementing project plans for new services and facilitating issue resolution for existing telehealth programs. This position operates as the conduit between Executive Leadership, Assistant Chiefs of Staff, and the providers to: ensure appropriate governance structure exists, promote a collaborative performance culture, ensure the programs goals are in alignment with the organizations strategic plan and achieve the goals, and ensure compliance adherence to policies, procedures, regulations and established metrics.
Degrees: Master's degree in Nursing (MSN), Healthcare Administration (MHA), or Business Administration (MBA) required.
Work Experience: Seven (7) years administrative experience in a large health care setting. - Experience with and understanding of virtual care (tele-health, e-consultation, etc.) preferred.
Management Experience : Five (5) or more years of practice management and supervisory experience in a physician practice and/or multidisciplinary practice of ten (10) or more providers.
Above Average Verbal (Heavy Public Contact)
Knowledge/ Skills/ Abilities: Analytical, Research, Statistical
Work Schedule: Holidays, Flexible, Travel, On Call
Benefits and EEOC
Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.
It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.