Ambulatory Care Nurse Manager - Outpatient Center Surgery Clinic (Urology, Orthopedics, Plastics)
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
Skills / Requirements
The Ambulatory Care Nurse Manager (ACNM) is accountable for the operational management and care delivery of one or more clinic/area, and for the human resource, quality, and financial management of the assigned clinic(s)/area(s). This manager works with the unit/clinic leadership team in the implementation of plans and policies and adherence to standards of the clinic/area. The ACNM assists with evaluation and reports relevant to achievement of goals. The ACNM is accountable for coaching nursing personnel in implementing specific Nursing Professional Practice Model (NPPM) guided practices and facilitates achievement of targeted outcomes on the assigned clinic(s)/area(s). The ACNM provides oversight to ensure area care delivery, quality management, and staff utilization patterns are congruent with NPPM framework. In addition, this manager facilitates actualization of shared governance and practice level advancement of area personnel. The ACNM has the authority to make operational and human resources decisions relevant to his/her assigned unit, as long as decisions are consistent with system and nursing department policies, standards, and other Chief Nursing Officer and Nurse Executive Council approved guidelines.
The ACNM is responsible for facilitating an environment that supports professional nursing practice and empowers nurses to provide safe, effective, compassionate, and efficient nursing care in collaboration with all health care disciplines. The ACNM ensures compliance with standards established by professional nursing organizations; national, state, and local regulatory agencies; and institutional policies and procedures. The ACNM is accountable for nursing practice that upholds high standards of integrity and ethical behavior. The ACNM mentors others, role models professionalism, and participates in nursing organizations and research.
Education: Graduate of an accredited school of nursing with a bachelor's degree in nursing required. Master's degree in nursing or related field preferred.
Licensure/Certification: Licensed to practice nursing in the State of Texas. Certification in a nursing specialty and/or nursing administration is required within 2 years of appointment. Basic Life Support from a hospital-based American Heart Association (AHA) approved program.
Other certificates as required by unit/service.
Work Experience: Two (2) years clinical experience.
Management Experience: One (1) year of management or supervisory experience in an appropriate clinical area
Equipment Operated: Personal computer, calculator, fax, copier.
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing Correspondence, Writing /Composing Reports
Language(s): Bilingual Skills Spanish Required.
Other Skills: Analytical, Medical Terms, Mathematics, PC, MS Word
Work Schedule: Flexible
Other Requirements: 24 hour accountability for area (s).