Ambulatory Care Services Operations Manager - Strategic Programs
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
The ACS Operations Manager- Strategic Programs is responsible for developing/leading strategic business initiatives and programs as assigned by the Ambulatory Care Services Administrator. Efforts will focus on transforming the Ambulatory Care Services into an integrated ambulatory care delivery system that aligns with the HCHD Strategic Plan and the future environment under legislative directives. Provides direct/indirect support to ACS leadership. In conjunction with ACS leadership, ensures the efficient planning, execution, and maintenance of strategic programs according to deadlines, budget, and organizational policies and procedures. Manages and/or assists in the management of day-to-day tasks/activities for resources assigned to programs, including ensuring that tasks are completed on time and roadblocks and/or obstacles are identified and communicated to appropriate management resources. Works with interdisciplinary, cross-functional teams to achieve goals and objectives described in defined project plans.
Education/Specialized Training/Licensure: Bachelors Degree from an accredited university. Master's Degree in Business (MBA) or Healthcare Administration (MHA).
Work Experience (Years and Area): 0-3 years of experience in a health care setting.
Management Experience (Years and Area):None required. Project management experience preferred.
Equipment Operated: None required.
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing: Correspondence, Reports
Other Skills: Analytical, Mathematics, Medical Terms, PC, Research, Word
Work Schedule: Flexible
Benefits and EEOC
Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.
It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.