Clinical Nurse Care Manager II
At Harris Health System, we champion better health for our patients, their families and our community, by connecting them to an integrated healthcare system that provides high-quality healthcare. Harris Health focuses on the delivery of primary care, wellness and prevention services to the residents of Harris County, Texas, through its extensive network of inpatient and outpatient facilities. Harris Health is a proud recipient of the prestigious National Committee for Quality Assurance designation for its patient-centered medical homes. Harris Health's medical faculty and residents are provided by its nationally recognized medical school partners: Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.
Skills / Requirements
The Clinical Nurse Care Manager (CNCM II) position supports the healthcare team in transitional care by being a liaison between patients, their families, doctors, and health care providers. CNCM II facilitates transitional care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction. In addition, the CNCM II helps to drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, process improvements, patient satisfaction). CNCM II is accountable for patients caseload and plans effectively in order to meet patient needs across the appropriately deemed continuum of care, provide family support, manage the length of stay, and promote efficient utilization of resources. CNCM II advocates for patients and coordinates patients care and work with other health care professionals to determine patients goals and create both short term and long term plans. CNCM II participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.
Degrees: Graduation from an accredited school of Nursing with a Bachelors degree in Nursing required, MSN - preferred.
License & Certifications:
Registered Nurse; Licensed to practice nursing in the State of Texas.
Related specialty certification - required
Basic Life Support
CCM or ACM or ANCC - required
Four (4) years experience as RN appropriate area assigned required;
Two (2) years experience in Case Management, Quality Management, Coding required
Management Experience: Two (2) years leadership/clinical experience preferred.
Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing/ Correspondence, Writing/ Reports
Proficiencies: MS Word, P.C.
Knowledge/Skills/Abilities: Analytical, Medical Terms, Mathematics
Work Schedule: Weekends, Holidays, Flexible, Travel, On Call
Equipment Operated: PC and typical medical equipment related to job duties.