Clinical Nurse Case Manager - Health Care for the Homeless
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
Skills / Requirements
The Clinical Nurse Case Manager (CNCM) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, evaluation appropriate to the scope of licensure. The CNCM advocates for options and services to meet the patients and familys comprehensive health needs through communication and available resources to promote quality cost-effective outcomes for the identified patient population.
The CNCM participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.
1. Education/Licensure/Specialized Training:
a. Education: Graduation from an accredited school of Nursing with a Bachelors degree in Nursing preferred.
i. Licensed to practice nursing in the State of Texas.
ii. Related specialty certification required within two years of employment.
2. Work Experience:
i. Two (2) years experience as RN in appropriate to area assigned;
ii. One (1) year experience in Case Management, Quality Management, Coding or Discharge Planning preferred.
3. Management/Experience: One (1) year leadership experience preferred.
4. Equipment Operated: PC and typical medical equipment related to job duties.
1. Communication Skills:
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Bilingual Skills Required: No Language(s): Spanish preferred
Writing /Composing: (Correspondence/ Reports)
2. Other Skills:
Analytical, Medical Terms, Mathematics, PC, Word Proc.
3. Work Schedule:
Weekends, Holidays, Flexible, Travel, On Call