Community Health Worker I
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
Skills / Requirements
The Community Health Worker will serve as an integral member of Harris Health's interdisciplinary care team, partnering to help patients improve their health holistically. The CHW will work directly with patients to assess needs across all aspects of their lives, including economic and social challenges alongside their physical and mental health needs. The information gathered will support the development of a team-based action plan, and the ongoing work with the patient will include establishing the patient's priorities and working together on goals. The CHW will be the point person for a panel of patients, available and accessible to provide assistance.They will work alongside, and will be supported by, a care team associated with each patient in order to help improve patients' total health.
School Education: High School Diploma or GED
Licenses & Certifications: Texas DSHS CHW Certification required within 1 year of employment
Work Experience: Three (3) Years Work Experience with patient navigation, care management, or any kind of direct service provision to patients in a community health/outreach, social resource agencies and/or health care setting
Bilingual Skills (preferred): Spanish/English; English/Vietnamese
Communication Skills: Above Average Verbal (Heavy Public Contact) ,Writing/Correspondence
Proficiencies: Personal Computer
Knowledge/Skills/Abilities: Analytical Abilities, Electronic Medical Record - Average skills achieved upon training
Work Schedule: Flexible, Travel, Weekends, Eligible for Telecommute
a. The CHW must have access to reliable transportation to travel to worksites throughout Harris County.
b. Have a passion for working within the community they are a part of, or have been a part of in the past.
c. Want to improve the health of patients and communities.
d. Is a self-starter and a thinker who is eager to learn, improve, and grow.