Job Description

Job ID
Administration Fournace Place
Hiring Range:
Hourly Minimum to Midpoint:
Full/Part Time

About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Job Profile

Job Summary
The Harris Health System Hospital Crisis Intervention Specialist has the primary responsibility for managing crisis intervention events in the emergency departments at the Harris Health System.  The CIS collaborates with multiple Harris Health System departments, medical staff, and the interdisciplinary teams to ensure the safe implementation of crisis intervention techniques to improve patient and staff safety, adherence to regulatory guidelines, and improved patient outcomes.  The CIS monitors and communicates the status of the intervention as well as patients¿ and staff response and ensures that appropriate measures are undertaken before, during, and after the crisis intervention.  The CIS complies with standards as established by professional national and state organizations, evidenced based practice, local, state, and national regulatory agencies, and institutional policies and procedures.  The CISupholds high standards of integrity and ethical behavior; educates and mentors others; is a role model of professionalism; and participates in system, professional and community activities.

Minimum Qualifications

Degrees: Bachelors degree in nursing or social science related field (social work, psychology, or sociology

Licenses & Certifications:
Accredited Satori Alternatives to Managing Aggression (SAMA) certification required
Basic Life Support from a hospital-based American Heart Association (AHA) approved program.
Licensure appropriate to education and role
Other certificates as required by unit/service

Work Experience: Two (2) years of work experience required, mental health crisis intervention inpatient psychiatric hospital experience preferred

Communication Skills: Above Average Verbal (Heavy Public Contact),  Writing / Reports

Proficiencies: MS Word, Personal Computer

Job Attributes

Knowledge/ Skills/ Abilities: Analytical, Medical Terms

Work Schedule: Weekends, Holidays, Flexible

Other Requirements: Behavioral Health Crisis Intervention Training, Education and Implementation; Documentation in EMR; National, State, and local regulations governing behavioral health care; de-escalation techniques.

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category


Application Instructions

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