Patient Business Services

Customer Svc Rep

 

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

Serves as liaison between clients and HCHD to assist clients in resolving problems. Customer Service Rep. will be knowledgeable of all HCHD processes: billing, collection, registration and eligibility.

Minimum Qualifications

Degrees / Work Experience / School Education:
Associate of Business Admin (And) Two (2) Years Work Experience healthcare business office experience

(Or)

High School Diploma or GED (And) Four (4) Years Work Experience healthcare business office experience

Language Skills: Bilingual Skills Required

Communication Skills:
Above Average Verbal (Heavy Public Contract)
Writing /Correspondence

Proficiencies: Personal Computer

Job Attributes

Work Schedule: Hybrid Telecommuter

Equipment Operated:
CRT - Personal Computer - Calculator - Automatic Call Dist. System

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