Director, Care Management & Population Health
Community Health Choice, Inc. (Community) is a non-profit Health Maintenance Organization (HMO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 70 hospitals, Community serves over 260,000 Members with the following programs:
• Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women
• Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR
• Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.
Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.
Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.
The Director, Care Management and Population Health is responsible for measurement, analysis, coordination and implementation of initiatives and programs within Medical Affairs to achieve transformational improvements in clinical and Social Determinants of Health outcomes. The Director is responsible for all Care Management and Population Health functions, the development/implementation of strategies, processes and coordination of resources to meet and ensure all strategic objectives are met, and redesigns programs aimed to improve overall health outcomes of health plan members. The Director ensures that all care management and population health processes seamlessly integrate with existing UM, Member Services, Quality Management and Provider Relations processes. All processes have measurable member health outcomes to ensure programmatic compliance with all contractual requirements from HHSC, TDI, CMS, URAC and other regulatory bodies. The Director is also responsible for coordination with Quality Management to ensure quality goals and improved outcomes are achieved.
- BSN degree, with active Texas RN license required.
- MBA, MPH, MHA and MSN preferred.
- Certifications in Care Management or Population Health required or must receive within 18 months of employment.
- Three years’ experience in Care Management or Population Health in a managed Care environment required
- Five years supervisory experience of professional staff required
- Experience working with NCQA standards preferred
- Experience with working with applicable state, federal and third party regulatory agencies such as CMS, HHSC, TDI, Medicaid or Medicare programs.
Benefits and EEOC
Community employees’ benefits are provided by Harris Health. These benefits are designed to provide you with flexibility and choices in meeting your specific needs.
Community is an Equal Opportunity Employer.