Director, Emergency Medical Services
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
The Director of Emergency Medical Services (DEMS), reports to the Senior VP-Transitions and Post-Acute Care and serves as the senior administrative leader over the Harris Health EMS transport program. The DEMS provides oversight of internal and external aspects of the medical transport program including operations, safety, personnel, financial, business development and customer relations. The director is responsible for planning, organizing and establishing the strategic and operational goals. This director works with leadership to translate system strategic plans and policies into a plan suitable to the unique operational needs of Harris Health System.
The DEMS is accountable for assuring emergency medical services are provided with adherence to system policies and procedures, regulatory and accreditation requirements The Director works with minimal supervision and direction, using discretion and independent judgment when appropriate. The DEMS has the authority to make operational and human resource decisions relevant to the role in collaboration with the SVP, consistent with system and departmental policies, standards, and other Executive Leadership approved guidelines. This position is primarily focused on tactical and operational leadership of Harris Healths EMS fleet.
Degrees: Graduation from an accredited School of Nursing with a Bachelors degree in Nursing required. Masters degree in Nursing, Healthcare Administration, or Business Administration required.
Licenses & Certifications:
Licensed Paramedic required
Licensed to practice nursing in the State of Texas required.
Applicable professional certification in administration or clinical specialty to be completed within two (2) years if not held at the time of appointment.
Work Experience: Five (5) years of current or past experience in a challenging healthcare environment that includes experience in medical transport operations in one or more of the following fields desired: Ground Transport, EMS, Transport medicine, Aviation, Maintenance.
Management Experience: Two (2) years of combined charge nurse responsibility or management experience required.
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (Public Speaking), Writing/ Correspondence, Writing/ Reports
Proficiencies: MS Excel, MS Word, Personal Computer
Knowledge/ Skills/ Abilities: Analytical, Mathematics, Medical Terms, Research, Statistics
Work Schedule: Flexible
Equipment Operated: Standard Office Equipment
a. Excellent multitasking and prioritization skills with a proven ability to manage multiple initiatives in parallel.
b. Ability to effectively engage stakeholders, leadership, colleagues, and team members.
c. Bias toward action; sense of urgency, self-initiative, and ownership of work.
d. Strong written and verbal communication skills with an ability to effectively collaborate with internal and external partners.
Benefits and EEOC
Harris Health System's benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System's benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.
It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless of political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.
Job Status: Full Time
Job Reference #: 154004