Job Description

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966.  Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities.  Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Skills / Requirements

JOB SUMMARY:

The Director of Care Integration develops strategic direction and implementation of the Harris Health System Diabetes Service Line a collaborative initiative with the Baylor College of Medicine and the University of Texas Health Science Center School of Medicine.  Provides administrative oversight by coordinating and providing leadership.  Provides evaluation, and improvement of processes directly and indirectly impacting the service line function.  Formulates goals/objectives and program targets.  Provides innovative leadership to maximize the department's contribution to the overall Harris Health System performance with respect to service line initiatives.  Responsible for assuring compliance with all local, state, and federal regulations as well as accrediting organizations as they pertain to specific service line initiatives.

MINIMUM QUALIFICATIONS:

Education/Specialized Training/Licensure: Bachelor of Science degree in Nursing, Master of Science in Nursing preferred or Graduate Degree in related healthcare field preferred, and/or Healthcare Professional with extensive clinical experience with diabetes patients.
 

Work Experience : 3-5 years progressive, outcome oriented management experience in an acute care setting with clinical expertise in the care of the diabetes patient.
 

Management Experience : 3-5 years management experience, demonstrated success in planning, program development and operations with emphasis on sound business applications, effective quality/process management and efficient resource utilization.  Excellent interpersonal skills to foster an interdisciplinary team approach to services and program delivery. 
4. Equipment Operated: Personal Computer

SPECIAL REQUIREMENTS:   
Communications:
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Bilingual Skills Preferred : Languages:  Spanish preferred.
Writing/Composing (Correspondence/Reports )
 

Other Skills:
Analytical CRT Design Mathematics
Medical Terms P.C. Research Statistical Word Proc
Work Schedule: Flexible, Travel, On Call
Other Requirements: Knowledge of JCAHO, State, Medicare/Medicaid, and other external regulatory agencies.


Typical Duties That May Be Performed
1. Serves as an expert resource specific to services provided by the Diabetes Service Line. Provides strategic direction for the service line to ensure that appropriate services and programs are available to service line patients and their families. Annually reviews, evaluates, and adjusts the strategic plan.
2. Develops continuum of care programs based on identified needs by collaborating with administrators and physicians to assess, plan, develop, implement, and evaluate the service line programs for the Harris Health System.
3. Coordinates and facilitates a collaborative relationship with physicians and management to ensure appropriate program and facility growth, regulatory compliance and resource development.
4. Develops formal linkages with stakeholder health care providers in the system.
5. Establishes collaborative relationship with nursing and operational management to ensure that strategic objectives, customer satisfaction, and quality improvement practices are integrated in achieving desired outcomes.
6. Develops and implements a business and marketing strategy for the service line to assure community awareness and increased utilization of Harris Health System.
7. Responsible for developing and assisting in the preparation of grant proposals and overall development of budgets for strategic planning. Demonstrates sound financial management pertaining to service line initiatives.
8. Promotes and supports clinical research and publication efforts of the service line initiatives. Investigates and provides research on 'best practice' and develops a forum for integrated operations and service line communication.
9. Provides ongoing evaluation and assessment of customer needs and expectations. This evaluation and assessment is compared with present services to identify gaps and develop plans for improvement.

Application Instructions

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