Job Description

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966.  Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities.  Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals - Ben Taub and Lyndon B. Johnson - achieved Pathway to Excellence designation by the American Nurses Credentialing Center.

Skills / Requirements

Job Summary

Responsible for: Sorting, reviewing and scanning all incoming mail in the Harris Health Eligibility System in a timely manner per the Eligibility Department Policy and Procedures, contact patients as needed to clarify missing information on documents provided, maintain document files in date proper order to facilitate finding of documents if needed to re-scan, process all Eligibility Service request in a timely manner, run TWC inquiries as assigned and comply with all State regulations.

Minimum Qualifications

School Education: High school diploma, or GED

Work Experience: 2 years of general customer service experience

Communication Skills: Above Average Verbal (Heavy Public Contract), Writing /Composing Correspondence, Writing /Composing Reports

Proficiencies: MS Word, P.C., Typing

Job Attributes

Knowledge/ Skills/ Abilities: Analytical

Work Schedule: Flexible

Other Requirements: Must be able to interact successfully in a culturally diverse environment.

Application Instructions

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