Epic Client Systems Administrator
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
The Systems Engineer for Epic Client Systems Administrator/Management (ECSA / ECSM) is responsible for configuration, upgrades, support, monitoring and maintenance for Epic Client Systems infrastructure on virtual Windows servers. Work collaboratively with the internal, external and Epic technical staff to troubleshoot and optimize Epic client applications, including: Hyperspace Web, BCA Web, EPS, Interconnect, Kuiper, System Pulse, Web Blob, Willow, and other Epic client systems.
Bachelors degree in Information Technology and 7 years work experience in Support and maintenance operations of Windows servers, printers, storage and other related computing devices in a connected environment; including 3 years Epic Experience: Implementation, Support and management of Epic Client Systems.
High School Diploma/GED and 11 years work experience in Support and maintenance operations of Windows servers, printers, storage and other related computing devices in a connected environment; including 3 years Epic Experience: Implementation, Support and management of Epic Client Systems.
Licenses & Certification: Epic Client Systems Administrator (ECSA 101, 102, and 105) and Epic Client Systems Management (ECSM) preferred.
Above average Verbal Communication (Heavy Public Contact)
Proficiencies: MS Word, MS PowerPoint, MS Excel, MS Access, MS Outlook, MS Project, PC
Knowledge/ Skills/ Abilities: Analytical, Design, Research
Work Schedule: On call, Telecommute
Benefits and EEOC
Harris Health System's benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System's benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.
It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless of political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.