Job Description

Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

* Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

* Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

* Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

* Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Skills / Requirements

JOB SUMMARY:  As a member of our growing Learning & Development (L&D) team, you will play a pivotal role in helping us create and scale all kinds of learning and career development initiatives at Community Health Choice, from new hire orientation, refresher training to executive level education programs. We're looking for a multi-talented team player who shares our love for impactful, easy-to-understand training content, and-most importantly-our passion for putting learners first. This is a perfect opportunity for someone who loves designing great visual content and delivering trainings that empower employees to learn and grow.


1. Education/Specialized Training/Licensure: Associate Degree in Business, Instructional Design, Adult Education or related field. Two (2) years of experience can be substituted in lieu of degree
2. Work Experience (Years and Area): 3+ years¿ experience in a design, content creation, or L&D role in in a fast-paced corporate environment
3. Software Operated: Proficient designing content using Articulate 360, Camtasia, and Adobe Creative Cloud.  Microsoft Office (Word, Excel, Outlook)

SPECIAL REQUIREMENTS: (Check Applicable Areas)

1. Communication Skills:
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Writing /Composing  (Correspondence / Reports)

2. Other Skills:
Medical Terminology
MS Word
MS Excel

3. Work Schedule: Flexible

4. Other Requirements:

  • Presentation Skills
  • Interpersonal Skills
  • Team Building Skills
  • Communication Skills
  • Proficient use of Technology
  • Action Oriented

RESPONSIBLE TO:  Supervisor/Manager


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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