Lead Employee Relations Business Partner
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Job Summary
The Lead Employee Relations Business Partner provides advanced HR/Employee Relations support for employees and leaders in designated pavilions. Serves as a trusted advisor to leaders on Employee Relations related issues including: performance management, workplace investigations, policy interpretation, employee grievances, DE&I, EEOC, FLSA, FMLA, & ADAAA. Provides interpretation of Harris Health related policies, conducts investigations, training, and provides advice on complex/escalated HR issues and concerns. Assists in carrying out both pavilion-level and system-wide HR strategies and plans that are aligned with the Mission, Vision and Values of Harris Health System. Frequently interacts and coordinates HR activity the pavilions with key HR functions including the Employee Relations, Talent Acquisition, Compensation, Benefits, Human Resource Information System (HRIS), and Learning and Talent Management. Participates on ad-hoc committees related to HR Strategy. Tracks and generates reporting around various Employee Relations functions. Partners with corporate compliance on allegations requiring an HR investigation. Collaborates with other HR Functions on strategic initiatives. Formulates relationships across the HR functions to deliver value-added service to the business unit they support. Liaison with Union representatives concerning employee corrective actions when appropriate. Takes the lead on highly confidential and complex employee relations investigations. Serves as a mentor/coach for less experienced HR staff.
Minimum Qualifications
Degree
a) Bachelor's Degree in Human Resources, Business, or related field
b) Master's Preferred
Licenses & Certifications:
a) HR related certification required (i.e., PHR, SPHR, SHRM-CP, SHRM-SCP, or other certification in an HR specialty such as CCP, CBP, etc.)
Work Experience:
a) 7 Years of Experience: In-depth working knowledge and experience of human resource disciplines including any combination of: Employee Relations, Compensation, Benefits, Talent Acquisition, Organizational Effectiveness & Development, Workforce Leaders, and Business & HR strategy. Must demonstrate knowledge of federal and state employment laws and regulations (e.g., FLSA, FMLA, ADA) Prior experience in a healthcare setting is highly preferred.
Must demonstrate knowledge of federal and state employment laws and regulations (e.g., FLSA, FMLA, ADAAA)
Management Experience:
a) Two years of experience in a lead or supervisory role.
Communication Skills:
a) Above average Verbal Communication (Heavy Public Contact): Ability to communicate effectively with all levels of leadership. Persuasive skills and the ability to guide leadership towards amicable resolutions that mitigate risk.
b) Exceptional Verbal (Public Speaking)
c) Writing/ Correspondence: Above average writing skills. Ability to convey definitive messages with empathy and in accordance with legal best practices.
d) Writing/ Reports
Language:
a) English
b) Bilingual Skills (Preferred)
c) Spanish (Preferred)
Proficiencies:
a) MS Word: Advanced
b) MS PowerPoint: Intermediate
c) MS Excel: Intermediate
d) PC: Intermediate
e) Typing: Intermediate
f) MS Outlook: Intermediate
Job Attributes
Knowledge/ Skills/ Abilities:
a) Analytical Abilities: Advanced
b) Medical Terminology Knowledge: Basic
c) Research Knowledge and Abilities
d) Other Knowledge Skills or Abilities: Risk Mitigation, DE&I, Labor and Employment Law
Work Schedule:
a) Flexible: Typical: M-F 8-5. May need to adjust schedule as needed
b) Travel: Regular Travel between campuses may be required.
c) Telecommute: Hybrid Telecommuter
Other Special Requirements
Other Requirements: Must demonstrate knowledge of federal and state employment laws and regulations (e.g., FLSA, FMLA, ADAAA etc.)
Has demonstrated exceptional performance in all areas of the job function and/or shows a high level of potential for exceptional performance through continued and sustained growth.
Equipment Operated: Standard Office Equipment