Job Description

 

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Skills / Requirements

JOB SUMMARY: 
The Manager of Volunteer Resources provides management, leadership, and program development for the volunteer program at their assigned pavilion.  Manager works with staff to identify services that can be provided or needs that can be met utilizing volunteer resources. The Manager is responsible for recruiting, training, placing, coordinating, evaluating and supervising the volunteers assigned to their program/pavilion. This role is an integral part of the Volunteer Services management team and will be instrumental in supporting One Harris Health throughout the department.  The position will primarily be responsible for the recruitment, selection, placement, maintenance and separation of and ongoing communication with volunteers for all new and existing Patient and Family Advisory Councils throughout the system.  Will include oversight and coordination of agendas, meetings, topics, events where council members meet with leaders.  Identify speakers, relevant topics in order to support patient and family voices being heard throughout the organization.  

MINIMUM QUALIFICATIONS:    

Education/Specialized Training/Licensure:  Bachelor's Degree, Volunteer Management Experience or equivalent experience preferred.

Work Experience:  3+ years in volunteer services management/coordination

Management Experience:  2+ years supervisory experience     

Equipment Operated: PC, multi-line phones, fax (basic office equip)

SPECIAL REQUIREMENTS:   
Communication Skills:
Above Average Verbal (Heavy Public Contact) 
Exceptional Verbal (e.g., Public Speaking) 
Bilingual Skills Required:  No    Languages: Spanish preferred
Writing /Composing (Correspondence/Reports)

Other Skills:              
P.C., MS Word, MS Excel

Advanced Education:

Advance Training/Specialty:  CAVS or CVA certification on volunteer management preferred.

Work Schedule:   Flexible-Some evenings and weekends may be required.           

Other Requirements: Healthcare experience preferred.

Application Instructions

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