Oncology Quality Improvement Specialist
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
Skills / Requirements
The oncology quality improvement specialist is accountable for carrying out and the success of performance improvement projects/initiatives for oncology services to address/strengthen patient safety, utilization of clinical resources and achievement of desired patient outcomes and experience. The oncology quality improvement specialist provides support and guidance in: 1) the request of accepted oncology quality improvement methodologies/tools; 2) data collection and statistical/operational analysis; 3) outcomes measurement; 4) documenting and implementing oncology quality improvements; and 5) evaluating desired vs. actual effectiveness of quality improvement efforts.
Work requires knowledge of project management and quality improvement concepts, methodologies and tools, and of the importance of data to performance improvement processes. Duties performed involve weighing and evaluating many factors requiring judgment, analytical ability and problem-solving in dealing with complex data and situations.
1. Education/Specialized Training/Licensure: Bachelor's Degree, Nursing or other Allied Health required.
Certified Professional for Healthcare Quality (CPHQ) or Six Sigma certification preferred, project management certification preferred.
2. Work Experience (Years and Area): 2 years of experience in healthcare improvement methodologies/tools, outcomes management, and data analysis/reporting. General understanding of regulatory/accreditation requirements preferred
3. Management Experience (Years and Area): 2 years of project management or quality improvement preferred
4. Equipment Operated: Personal Computers, printers, copiers, fax machines, window-based software programs (Visio, excel, power point, word etc.)
1. Communication Skills:
Above Average Verbal (Heavy Public Contract)
Writing /Composing: Correspondence / Reports
2. Other Skills:
Analytical, Design, Dictation/Transcription, Mathematics, Medical Terms, Statistical, Typing wpm 30, Word Processing, P.C., MS Word, MS Excel, MS Power Point
3. Advanced Education:
Advance Training Specialty: 2 years of experience in healthcare improvement methodologies/tools, outcomes management, and data analysis/reporting. General understanding of regulatory/accreditation requirements preferred; Certified Professional for Healthcare Quality (CPHQ) or Six Sigma certification preferred, project management certification preferred.
Bachelor's Degree Major: Bachelor's Degree, Nursing or other Allied Health required
4. Work Schedule: Weekends, Holidays, Flexible, Travel, Eligible for Telecommute
5. Other Requirements: May require extended hours in addition to weekends/holidays for special projects.