Job Description

Job ID
154635
Location
Administration Fournace Place
Hiring Range:
Hourly Minimum to Midpoint:
15.76
-
17.04
Full/Part Time
Full-Time
Regular/Temporary
Regular

Job Profile

JOB SUMMARY:
Receives incoming phone calls for patient and general information, age, Codes and Condition calls.   Responsible for reviewing hospital census provide phone number to patient room and proper transfer of caller.  Properly direct and transfer of callers to specific departments and personnel of general information calls.  Perform requested paging of personnel timely and accurately. Handles Codes and Condition calls timely and accurately per departmental procedures and Harris Health System policies.

MINIMUM QUALIFICATIONS:   
Education/Specialized Training/Licensure:  High School Diploma or GED
Work Experience:  Minimum 6 months in customer service
Equipment Operated:  Personal Computer

SPECIAL REQUIREMENTS:   
Communication Skills:
Above Average Verbal (Heavy Public Contact)
Writing /Composing (Reports)

Other Skills:  Strong Computer Skills, Analytical

Work Schedule:  Flexible

Other Requirements:  Excellent customer service skills, dependable, self-motivated, excellent communication skills, bilingual preferred. Must score minimum  80%  on OPAC Customer Service Test.

Job Profile

JOB SUMMARY:
Receives incoming phone calls for patient and general information, age, Codes and Condition calls.   Responsible for reviewing hospital census provide phone number to patient room and proper transfer of caller.  Properly direct and transfer of callers to specific departments and personnel of general information calls.  Perform requested paging of personnel timely and accurately. Handles Codes and Condition calls timely and accurately per departmental procedures and Harris Health System policies.

MINIMUM QUALIFICATIONS:   
Education/Specialized Training/Licensure:  High School Diploma or GED
Work Experience:  Minimum 6 months in customer service
Equipment Operated:  Personal Computer

SPECIAL REQUIREMENTS:   
Communication Skills:
Above Average Verbal (Heavy Public Contact)
Writing /Composing (Reports)

Other Skills:  Strong Computer Skills, Analytical

Work Schedule:  Flexible

Other Requirements:  Excellent customer service skills, dependable, self-motivated, excellent communication skills, bilingual preferred. Must score minimum  80%  on OPAC Customer Service Test.

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category

Clerical and Administrative Support

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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