PAS Customer Service Rep
Job Description
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Skills / Requirements
Job Summary
Reduces accounts receivable by assisting patients with billing, collection and eligibility questions and bringing resolution to the issues. Also, establishes acceptable payment plans and counsels patients and families on patient liability. Provides customer service by answering telephone calls and mail regarding patient account status, and may meet with patients and families to resolve billing issues.
Minimum Qualifications
Education:
High school diploma or GED
Associates Bus. degree or Healthcare Business preferred
Work Experience: One (1) year of Healthcare Business office experience, Medical Accounts Receivable or Insurance Claims experience
Communication Skills: Above Average Verbal (Heavy Public Contact), Writing /Correspondence
Language Skills: Bilingual/ Spanish preferred
Proficiencies: P.C.
Job Attributes
Work Schedule: Hybrid Telecommuter
Other Requirements: Must be able to interact successfully in a culturally diverse environment.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePay: $18.54 to $22.43/hour
$18.54 - $22.43
Posted: 12/19/2024
Job Status: Full Time
Job Reference #: 173879