Patient Access Rep - 2:45 p.m. - 11:15 p.m. - Must work scheduled holidays - Bilingual preferred - LBJ EC
At Harris Health System, we champion better health for our patients, their families and our community, by connecting them to an integrated healthcare system that provides high-quality healthcare. Harris Health focuses on the delivery of primary care, wellness and prevention services to the residents of Harris County, Texas, through its extensive network of inpatient and outpatient facilities. Harris Health is a proud recipient of the prestigious National Committee for Quality Assurance designation for its patient-centered medical homes. Harris Health's medical faculty and residents are provided by its nationally recognized medical school partners: Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.
Skills / Requirements
LBJ Hospital - Emergency Center (EC)
Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Excellent customer service and ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.
High School Diploma or GED.
6 months to 1 year in customer service oriented environment.
Communication Skills: Above Average Verbal (Heavy Public Contact) Writing/Composing Reports
Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully and appropriately in a culturally diverse environment.
People Interaction, Mathematics, PC and Word Processing. Must have PC skills.
Work Schedule: Weekends and Flexible