Job Description

 

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Skills / Requirements

JOB SUMMARY:
Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Excellent customer service and ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.

MINIMUM QUALIFICATIONS:
Education/Specialized Training/Licensure: High School Diploma or GED

Work Experience: 6 months to 1 year in customer service oriented environment.

Equipment Operated:Must have PC skills.

SPECIAL REQUIREMENTS:
Communication Skills:
Above Average Verbal (Heavy Public Contact)
Writing /Composing: (Reports)

Other Skills:
People Interaction, Mathematics, P.C., Word Processing

Work Schedule: Weekends Holidays Flexible

Other Requirements: Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully and appropriately in a culturally diverse environment.

Application Instructions

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