Job Description


Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Skills / Requirements

Job Summary
The Process Engineer II, Operational Excellence, focuses on analyzing and re-engineering existing clinical and operational processes to ensure sustainable, repeatable, and quantifiable process improvements. The majority of time is spent on the delivery, implementation or design of processes, programs and polices using specialized knowledge and skills related to process improvement and analysis, quality assurance, and supporting new processes and procedures. The Process Engineer II works to achieve operational, functional, and/or business targets with direct impact on departmental results. This individual continuously improves on processes and systems that may require understanding of multiple job areas/departments or specialties. May also be responsible for entire projects or processes within job area.

Minimum Qualifications

Bachelors in Industrial/Systems Engineering, Business, Healthcare, or related field
Masters in Industrial/Systems Engineering, Business, Healthcare, or related field preferred

Licenses & Certification:
Project Management Professional (PMP) - Project Management Institute preferred
Six Sigma Green Belt (SSGB) Lean/Six Sigma Green Belt (LSSGB) to be completed within one year of placement in position.
Six Sigma Black Belt (SSBB)/Lean Six Sigma Black Belt (LSSBB), or Certified Quality Engineer (CQE) preferred

Work Experience: Five (5) years of experience in Process improvement.

Communication Skills: Above average Verbal Communication (Heavy Public Contact)

Job Attributes

Knowledge/ Skills/ Abilities: Analytical, Design, Research

Work Schedule: Flexible

Other Requirements:
- Must be able to demonstrate proficiency with continuous improvement methodologies and tools(LSS, PDCA, QA/QC tools, SPC, RCA, CAPA, statistical testing, MSA, time studies)
- Prefer working knowledge of or hands-on experience developing and effectively using simulation to solve complex business process challenges
- Prefer knowledge of project management processes / methodologies and be able to develop, lead and manage multiple projects, utilizing PM framework
- Must have solid presentation and computer skills (Word, PowerPoint, Visio, Access, Excel, and Project), statistical software (i.e. Minitab), and prefer experience with simulation software.
- May have an equivalent combination of education and experience to substitute for both the educational and the experience requirements.

Application Instructions

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