Job Description

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966.  Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities.  Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Skills / Requirements

Job Summary
The Project Manager I - IT Infrastructure is responsible for planning, designing, overseeing, and tracking IT Field Services training development and delivery projects. The Project Manager I - IT Infrastructure creates training plan for new initiative, ensuring that the Field Service operation is capable of supporting the needs of the user's sites currently and in the future.
The Project Manager I - IT Infrastructure leads the IT Field Service team to support the IT mission to offer exceptional customer service. The Project Manager I - IT Infrastructure is responsible for all "break/fix" activities in the district. "Break/fix" includes spare parts logistics control and all processes required to install, configure, repair and/or upgrade the following:
* PC's
* PC's peripherals
* Printers
* Monitors
* Time clocks
* Load O/S and other required software (Images)
* Other technology related equipment

Minimum Qualifications

Degree: Bachelor's in Instructional Design, Adult Learning, Technical Communications, Management, or equivalent work experience

Work Experience: Eight (8) years related training design/development experience; five (5) years related project management experience.

Management Experience: Two (2) years management team of 5 plus personnel, budgeting experience, asset tracking experience, vendor management.

Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing (Reports)

Proficiencies: PC

Job Attributes

Knowledge/Skills/Abilities: Analytical, Design, Medical Terms

Work Schedule: Weekends, Holidays, Flexible, Overtime, On Call

Application Instructions

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