Job Description

Job ID
Administration Fournace Place
Hiring Range:
Annual Minimum to Midpoint:
Full/Part Time

About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Job Profile


The Quality Assurance Coordinator (QAC) reports to the Director Director of the Health Care for the Homeless Program and is responsible for performing statistical analysis utilizing data and data systems for quality, patient safety, and patient satisfaction. The QAC prepares and disseminates accurate and timely reports related to program performance and keeps abreast of current reporting agencies' standards and latest quality techniques in health care. This coordinator investigates issues of concern from a quality or safety standpoint as presented by staff, patients and families; and takes appropriate action. The QAC supports infection control and patient safety initiatives and contributes to the performance improvement/quality assurance process.

The QAC upholds high standards of integrity and ethical behavior; demonstrates professionalism; and promotes a customer-friendly environment for both internal and external clients by utilizing ServiceFirst behaviors while interacting with patients, visitors, and staff members.


1.Education/Licensure/Specialized Training:

a.Education:Bachelors of Science in Health Science or related field. Holds at least one of the following: Bachelor's, Master's or Doctoral Degree

Related specialty certification within two years of employment; CPHQ certification preferred, BLS - Basic Life Support from a hospital- based American Heart Association (AHA) approved program.

2.  Work Experience: Three (3) years  related clinical area of practice. Recent experience in coordinating projects/programs preferred.
Experience with Uniform Data System preferred. Experience in Data Analysis.

3.Equipment Operated:  Office equipment


1.Communication Skills:
Above Average Verbal (Heavy Public Contact)

2.Other Skills:
        Medical Terms                     
        Word Proc  

3.Work Schedule:  
Weekends  Flexible

4.Other Requirements: Computer Experience, Microsoft Office Suite

Benefits and EEOC

Harris Health System's benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System's benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless of political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category

Clerical and Administrative Support

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online