Senior Patient Safety Specialist
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
Skills / Requirements
The Senior Patient Safety Specialist (SPSS) participates in the implementation of the Patient Safety Plan throughout Harris Health System. The SPSS supports the Patient Safety Director with serious reportable event investigation, training and collaborating with organization staff to streamline and improve processes leading to improved patient safety. Additionally, the specialist will manage grievance investigation and response, taking call for Risk & Patient Safety emergencies, and assist with oversight, evaluation and improvements to regulatory compliance in areas of patient safety. The SPSS completes mandatory reporting requirements to local, state, and federal agencies as delegated and uses recognized methods to identify gaps in processes and assists departments in implementing strategies to increase the delivery of safe patient care. The SPSS applies expert clinical knowledge, experience and critical thinking skills to conduct thorough investigations of patient safety events.
a) Bachelor's (BSN)
b) Master's in Nursing or healthcare related field (preferred)
Licenses & Certification:
b) CPPS / CPHRM / CPHQ: Required (one of them)
a) 5 Years of Experience: Clinical patient care required
b) 2 Years of Experience: Charge Nurse (preferred)
a) 2 Years of Experience: Manager or above (preferred)
a) Above average Verbal Communication (Heavy Public Contact)
b) Exceptional Verbal (Public Speaking)
c) Writing/ Correspondence
d) Writing/ Reports
a) MS Word
b) MS PowerPoint
c) MS Excel
d) MS Outlook
Knowledge/ Skills/ Abilities:
c) Medical Terms
e) Statistical: At least basic level knowledge
e) On Call