VP, Operational Services & Disaster Preparedness
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
JOB SUMMARY:
The Vice President Operational Services & Disaster Preparedness is responsible for the leadership, performance, and strategic alignment of various critical non-clinical support functions across Harris Health. This role oversees Food & Nutrition Services, Security, Environmental Services, Disaster Preparedness/Emergency Management and potentially other operational areas as assigned and assists with system-wide business planning and budgeting. The VP partners closely with system and pavilion leadership to ensure service excellence, operational readiness, and enterprise resilience. With a focus on strategic execution, regulatory compliance, and continuous improvement, this leader drives initiatives that enhance patient and employee experiences while supporting the long-term sustainability of the organization.
MINIMUM QUALIFICATIONS:
Education/Specialized Training/Licensure: Masters degree
Work Experience: Fifteen (15) Years of progressive experience in healthcare operations
Management Experience: Ten (10) Years of progressive Management or Equivalent Experience
Communication Skills: Above average Verbal Communication (Heavy Public Contact), Exceptional Verbal (Public Speaking), Writing/Correspondence, Writing/ Reports
Proficiencies: MS Excel, MS Word, Personal Computer
Job Attributes
Knowledge/ Skills/ Abilities: Analytical, Mathematics, Medical Terminology
Work Schedule: Flexible, Travel, Telecommute
Other Requirements:
Healthcare operations experience with demonstrated expertise in one or more of the following areas: Food & Nutrition Services, Environmental Services, Security, Emergency Management, business planning and budgeting or like operational areas. Must include experience in multi-disciplinary operational environments with increasing levels of responsibility and cross-functional collaboration. Experience supporting or working within complex healthcare systems is required.
Progressive management experience, including direct supervision of senior level leaders responsible for non-clinical operational functions such as Food & Nutrition Services, Environmental Services, Security, Logistics, Emergency Management or like operations. Must demonstrate a track record of building and leading high-performing teams, driving accountability, and implementing operational best practices across diverse support service areas.
Experience managing multi-site operations within a large, integrated healthcare system preferred. Proven ability to influence organizational strategy through operational insights and data-driven decision-making preferred.